Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is third language would be advantageous in order to service existing and potential clients and ensure targets Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience MS
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Actual Resources Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience MS
Key ResponsibilitiesCustomer service engagement via incoming calls and respond to email queries Managing
Key ResponsibilitiesCustomer service engagement via incoming calls and respond to email queries Managing
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Actual Resources Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's compliance management procedures Knowledge of customer service excellence Knowledge of labour legislation and