Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service to our customers. Key Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification of details as per policy Performing ad-hoc administration functions Matr
RESPONSIBILITIES: ● Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of app