Call Quality Assurance Jobs in Kwazulu Natal
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- Careerbox (1)
- Strauss Daly Inc (1)
Quality Agent Umhlanga
Strauss Daly Inc
Umhlanga Rocks
We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with a minimum of 1 year experience in a call centre environment. Design and implementation of QA scorecards for campaigns. Analysis of QA findings and further improvement of QA scorecard. Undertake measu
share this job on whatsappOperations Manager Umhlanga
CareerboxUmhlanga Rocks
To ensure the effective management of all aspects of the campaign to ensure service delivery against client performance standards. Key Responsibilities: Ensure efficient operation of the campaign teams Respond to escalated customer and system issues from Team Leaders Continually evaluate Team Leader
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