A leading private tertiary institution is seeking an Academic Programme Manager based in Midrand. Academic Leadership & Management Industry and Professional Management Teaching, Supervision and Research Campus Support Masters Degree in Education, studying towards/ or completed PhD preferred Mini
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
information is provided to the customer and that calls which cannot be resolved are escalated to correct li>Answering inbound calls timeously.
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
on international time zones. 1-year international call centre experience – required. R10 000 to R13 000
responsible for presenting our company to targeted schools, conducting interviews with prospective students Target • Deliver engaging presentations at targeted schools, showcasing the benefits of our institution. • targets as per school priorities. Database Collection • Meet monthly targets for collecting school databases expand our reach. Interview Target • Make proactive calls to prospective students, scheduling interviews to ensuring payment is completed. • Conduct regular calling campaigns to convert interviews into applications
responsible for presenting our company to targeted schools, conducting interviews with prospective students Target • Deliver engaging presentations at targeted schools, showcasing the benefits of our institution. • targets as per school priorities. Database Collection • Meet monthly targets for collecting school databases expand our reach. Interview Target • Make proactive calls to prospective students, scheduling interviews to ensuring payment is completed. • Conduct regular calling campaigns to convert interviews into applications
their sales team who is a 'jack of all trades' and willing to jump into all parts of the business. The role through various channels, including emails, phone calls and website inquiries. Researching and qualifying Communicating with customers, making outbound calls to potential customers, and following up on leads sales material and documentation as needed. High school diploma. Previous internal sales experience. Minimum in a team environment Excellent phone and cold calling skills. Exceptional customer service skills. Strong
subscriptions, licensing, insurance claims. Manage all aspects of space / infrastructure planning (ex: moves sort mail and answers direct phone calls. Assists with planning all in-house or off-site activities of personal correspondence. Answering emails and phone calls: Managing communication on behalf of CEO and Group Coordinating schedules for children, including school, extracurricular activities. Vehicle maintenance: