Description National Student Advisor (Undergraduate) Direct Reporting Line: Head: Student Recruitment Join Join our dynamic team as a National Student Advisor We have an exciting opportunity for a motivated individual prospective students. As a National Student Advisor, you will play a crucial role in student recruitment recruitment and engagement. Reporting to the Head: Student Recruitment, you will be responsible for presenting schools, conducting interviews with prospective students and assisting them throughout the application
at schools and handing out interest cards Cold calling parents to market the brand Representing the brand events Recruitment of students: Conducting follow up calls to prospective students and scheduling interviews enquiries Presenting the brand's philosophy Advising students on the course of interest and explaining the entrance
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
information is provided to the customer and that calls which cannot be resolved are escalated to correct li>Answering inbound calls timeously.
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
on international time zones. 1-year international call centre experience – required. R10 000 to R13 000
Description National Student Advisor (Undergraduate) Direct Reporting Line: Head: Student Recruitment Join Join our dynamic team as a National Student Advisor We have an exciting opportunity for a motivated individual prospective students. As a National Student Advisor, you will play a crucial role in student recruitment recruitment and engagement. Reporting to the Head: Student Recruitment, you will be responsible for presenting schools, conducting interviews with prospective students and assisting them throughout the application
at schools and handing out interest cards Cold calling parents to market the brand Representing the brand events Recruitment of students: Conducting follow up calls to prospective students and scheduling interviews enquiries Presenting the brand's philosophy Advising students on the course of interest and explaining the entrance
per semester. Lecture preparation, delivery and all related teaching and assessment activities. Marking Marking of assessments and feedback to students in subjects lectured. Development of ICE activities, manuals respective subject fields, where necessary across all sites of delivery. Development of academic material orientation / briefing / forum. Involvement in student orientation and Programme Info sessions Act as roleplayers to identify at risk modules, devise, Student Development and Support (20%) Championing/leading