Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency making data-driven decisions Proficiency in using call centre software, CRM systems, and reporting tools
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
information is provided to the customer and that calls which cannot be resolved are escalated to correct li>Answering inbound calls timeously.
willing to travel. Degree in Marketing Previous medical sales experience will be beneficial They are looking
Reference: JHB001098-VM-1 Well known medical equipment company based in Midrand is looking for a QA / Qualifications Matric with a Degree: Science/ Medical / Biological/ Technical Experience required Advanced {Non-Negotiable} 2-5 Years working experience in the Medical Industry {Preferable} Experience with data collection analysis and trending remarks MEDICAL DEVICE FILE Managing the Group Medical Device File programs and databases
willing to travel. Degree in Marketing Previous medical sales experience will be beneficial They are looking
/>Qualifications
Matric with a Degree: Science/ Medical / Biological/ Technical
Experience
[Non-Negotiable]
2-5 Years working experience in the Medical Industry [Preferable]
Experience with data
remarks
MEDICAL DEVICE FILE
Managing the Group Medical Device File programs
possible. Call Centre Sales experience preferably Financial Sector Background. Language preference - All 11 speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
experience in a similar role dealing with RAF and Medical Negligence
is looking for a Junior Secretary with RAF and Medical Negligence experience to join their team Minimum experience in a similar role dealing with RAF and Medical Negligence Knowledge of an African language preferred