Must be able to distinguish between forgings, castings, plate etc. Experience in 3D Modelling, Solid
knowledge (Fasteners) Duties
CRM systems Must have valid drivers license Duties Call on existing and potential new Customers. Pursue communication from Customers in the form of telephone calls, emails, visits. Issue to Internal Sales to establish
(Firewall). Emergency after hours support if a VIP calls.
INSTALLATION AND REPAIRS. MUST BE PREPARED TO DO AFTER HOUR CALL OUTS AND WORK ON WEEKENDS WHEN REQUIRED TO DO SO
Answer incoming customer calls on Ocular
▪ Answer incoming emails on Ocular
▪ Process
Build relationship with top customers and adhere to call cycle Train on product related topics to customer training by co-travelling with sales team according to call cycle Mediate product availability issue, and works
Build relationship with top customers and adhere to call cycle Train on product related topics to customer training by co-travelling with sales team according to call cycle Mediate product availability issue, and works
inquiries submitted and requested through email and/or calls Raising payment requisitions Preparing and sending
inquiries submitted and requested through email and/or calls Raising payment requisitions Preparing and sending