JHB001893-Laka-1 Join our team as a Service Management Change Enablement Specialist and lead the transformation experience with specific focus on IT Service Management Change Enablement module. - Capable of providing training knowledge in ITSM tools, incident, problem, and change enablement. - Excellent analytical and problem-solving
system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results
Qualifications/Experience Needed:
and maintain cost estimates, monthly reporting to CFO Analyze product costs from supplier receipts (marginal Analyse production order variances, report monthly to CFO Utilize COOIS for insights and conduct standard cost
present financial reports to senior management and the CFO. Management Accounting: Oversee management accounting
present financial reports to senior management and the CFO.
system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results documentation as an existing system's functionality is changed. Execution according to the Agile Methodology and Solution Manager configuration & diagnostics. Change request management (SAP transports). SAP HANA.
Incident Management
system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results documentation as an existing system's functionality is changed. Execution according to the Agile Methodology and beneficial: SAP SD, MM. SAP Analytics. SAP HANA. Change request management (SAP transports). Solution Manager
both scheduled and unscheduled changes on request through the defined change management procedures