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Trails Guide

Ehlanzeni

s experience as Field Guide at a Luxury Safari Lodge

  • Knowledge on the applicable / relevant property experiences, safety, excellent guest and staff relations, hosting of guests, and all equipment, vehicles the standards of FGASA Guiding culture, including guest introductory and safety orientations, guided game handling as directed.
  • Contribute to the lodge social media platforms, ensuring consistent delivery emergencies, fire, and flood.
  • Ensure all guest information available is collected and communicated

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    • Service Supervisor

    Ehlanzeni  Monthly

    that service staff are fully prepared for each guest service, including confidence in food/menu descriptions

  • Investigate guest complaints where required.
  • The primary focus of this position is on Guest Service
  • Excellent attention to detail.
  • Guest focus philosophy
  • Excellent communication

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