Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service to Head Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction scores. 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance
Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service to Head Of Operations Map and continuously review call centre and operational processes to identify untapped years in- and outbound call centre sales, customer service and staff management experience MS Office skills
A vacancy exists for a cleaner for our client’s call center. Previous experience and traceable references – R 6000 per month The post Cleaner needed for a Call Center appeared first on freerecruit.co.za .
Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume assume the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation objectives as agreed with the coach/manager. Adhere to the call centre policies and procedures at all
want you to join our dynamic team In this exciting call centre-based marketing position, you'll have the easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries team environment. Goal driven and effective time management. Desired Experience and Qualifications: Completed targets) Growth opportunities. No experience required. Call centre experience is preferred. All training is
want you to join our dynamic team In this exciting call centre-based marketing position, you'll have the easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries team environment. Goal driven and effective time management. Desired Experience and Qualifications: Completed targets) Growth opportunities. No experience required. Call centre experience is preferred. All training is
looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction scores. 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance
with Global Leadership Development and Talent Management leader. The incumbent will be responsible to develop solutions followed by flawless execution. Manage niche enterprise level initiatives, collaborate compelling employer brand, hire Management Trainees. And lead 9 months of EXL Management Trainee Program. This This position will also be responsible for managing the Leadership Development portfolio from Training Need behavioral curricula for middle to senior level managers and conduct TTT for other trainers and business
education. RESPONSIBILITIES Role/Responsibility • Manage teams and ensure quality and productivity targets Assistant Managers • Conduct quarterly and annual appraisals of agents and Assistant Managers and consequently education. RESPONSIBILITIES Role/Responsibility • Manage teams and ensure quality and productivity targets Assistant Managers • Conduct quarterly and annual appraisals of agents and Assistant Managers and consequently