Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
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identify potential clients and networking opportunities within the financial services sector.
administration and office-based services to international clients across numerous different industries provide our clients with 24-hour uninterrupted support services. We are looking for Customer Service Consultants international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
helping our clients increase their wealth. Our business model focuses on helping our clients grow their supplied leads of already interested clients into a sale / Existing clients To be aggressive in closing deals Provide the most stable and reliable client experience possible. Call Centre Sales experience preferably Financial speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
of the continent's biggest companies as their clients. The ideal candidate must be comfortable with IFRS of client meetings and will also function as lead for technical accounting matters. As the Client Management product to onboard clients and client information onto the platform, and manage client requirements Implement Assist clients with IFRS 2 and incentive related queries and in using the system Maintain client relationships new or existing solutions to existing clients Understand client needs and collaborate with management
of the continent's biggest companies as their clients. The ideal candidate must be comfortable with IFRS of client meetings and will also function as lead for technical accounting matters. As the Client Management product to onboard clients and client information onto the platform, and manage client requirements Implement Assist clients with IFRS 2 and incentive related queries and in using the system Maintain client relationships new or existing solutions to existing clients Understand client needs and collaborate with management
The client liaison will be responsible for managing and maintaining positive relationships with clients the company and clients, addressing any concerns or questions they may have. The client liaison will also responsible for ensuring that clients receive a high level of customer service and satisfaction. Responsibilities: Responsibilities: - Act as the main point of contact for clients, addressing any questions or concerns they may relationships with clients - Ensure that clients receive a high level of customer service and satisfaction
Responsibilities:
recruiting a Senior Strategic Client Relations Manager. Responsibilities: Client Relationship Management Strategic