Resources Competencies The successful individual would need to demonstrate the below listed competencies at
call centre or customer service experience Key Competencies: • Knowledge in Computer Hardware, Operating
Manager · Strong Computer Literacy Behavioural competencies · A person of integrity & initiative · Be
Resources Competencies The successful individual would need to demonstrate the below listed competencies at
compliance Skills and Personal Attributes Behavioural Competencies •Client Focus •Improvement Orientation •Interpersonal and Organising •Results Orientation Technical Competencies •Administration •Computer Literacy •Organisational
Operations experience (non-negotiable) Behavioural Competencies Insights driven Influential Intuitive Innovative Innovative Accountability Leadership Competencies Strategy Focused Building Trust Collaboration Decision- Decision-making/Problem-solving Facilitating change Technical Competencies Providing expert advice Communication Cross-functional
Safety Regulations (FSSC 22000, AIB and ISO) Competency working on SAP (non-negotiable) MS Office package
visitors’ log sheets, etc.) ● Telephone etiquette Competencies and Behaviours: ● Teamwork, co-ordination, planning
Management, Industrial Engineering, Human Resources, Competencies: Effective technical skills The ability to work
Employee health services. Performance Management – Competency and value driven performance management system