Position Reporting to: Accountability Executive Director 2. POSITION PURPOSE The holder of this position Provide regular feedback and input to the Executive Director of Accountability as to team issues, growth requirements Protected Disclosures Act, policies, and best practices. Proficient in various software packages e.g.
Coaching, developing, motivating and retaining staff and coordinating reward and incentive schemes. • acceptable levels. • Reviewing the performance of staff, identifying training needs for call centre resources Coaching, developing, motivating and retaining staff and coordinating reward and incentive schemes. • acceptable levels. • Reviewing the performance of staff, identifying training needs for call centre resources
(e.g. ProofHUB). Support in the delivery of consultancy and analysis for projects, implementing opportunities communicating this to audiences. Uses knowledge of best practice and project management to work effectively with