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Contact Center,vodaworld Jobs in Pretoria

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Operations Manager/industrial Engineer NEW

Pretoria  50000 Monthly

Responsibilities:

  • Optimize daily contact center operations, capacity planning, and procedu uct time studies and develop standards for contact center processes
  • Identify process bottlenecks standards and protocols
  • Collaborate with contact center leadership to translate analysis into action

  • Operational reporting in call/ contact centers
  • Customer relations
  • Working


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  • Product Support Expert Pretoria

     Hearx Sa Pty LtdPretoria

    support Video calling experience (advantageous) Contact center experience Telephonic sales experience and


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