Contact Centre Operations Manager Jobs in Cape Town Region

Client Contact Centre Administrator 16000

 Pro Talent

Cape Town Region

 16000

Maintain and update your daily workflow queue for management reporting • To strive to have zero lost calls To verify and update if necessary all personal contact information for clients including the Medical Aid required for assessing the claim. • Liaising with the Manager regarding the claim decision pertaining to a client years proven client service/call centre experience. • Good time management • Proactive and creative in resolving

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Manager- Cloud Contact Center Technology Operation

 Exl

Cape Town Region

our clients turn data into insights, streamline operations, improve customer experience, and transform their think we're some of the best in the business. Contact us to see how we can help you achieve your goals our clients turn data into insights, streamline operations, improve customer experience, and transform their think we're some of the best in the business. Contact us to see how we can help you achieve your goals

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Direct Sales Financial Advisor ( Contact Centre )

 Old Mutual Personal Financial Advice

Cape Town Region

opportunity to work within a financial sales outbound contact center where you will receive qualified leads, comprehensive training, the necessary system and management support to assist you in building a successful team Quality management of ALL outputs, with the end customer in mind Optimal operational efficiencies and change to fit in with changing business operational requirements Financial Advice Effectively handles professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service

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Call Centre Manager

 Ilaunch Ltd

Cape Town City Centre

Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service effective running of the Operations centre Training and leading the Operations team Overseeing the Inbound Execs and to Head Of Operations Map and continuously review call centre and operational processes to identify years in- and outbound call centre sales, customer service and staff management experience MS Office skills

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Distribution Centre Manager

Cape Town City Centre

 Dependent on Qualifications, Experience, and Current/Most Recent Salary

experienced Distribution Centre Manager with FMCG experience to oversee the daily operations of our rapidly expanding commitment to excellence in logistics and supply chain management.

The ideal candidate will use their their expertise to ensure smooth and efficient operations, meeting productivity targets and optimizing warehouse management systems

Key Responsibilities:

Oversee the management of senior warehouse staff, including a Fleet Manager and Operations Manager

Prepare annual budgets, schedule

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Distribution Centre Manager

Cape Town City Centre

We are seeking an experienced Distribution Centre Manager to join a dynamic team within a wholesale distribution candidate will have a strong background in managing distribution operations, with a preference for experience The successful candidate will oversee daily operations, ensuring efficient and timely distribution of network of smaller shops. Responsibilities include managing and supervising warehouse staff, optimizing inventory years experience in a management position in a warehouse or distribution centre
Proficient in Excel

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Call Centre Manager

 Excellent Staffing

Cape Town Region

looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance signed by users) 3CX Wall board for inbound call management Issue Resolution: Address and resolve escalated

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Operations Manager

 Ability Recruitment

Cape Town City Centre

Responsible for the day-to-day operational management of 30 retail centres and buildings across South Africa years' experience in the retail shopping centre management industry. Minimum qualification grade 12. Retail shopping centre and/or building operations experience essential. DUTIES: Operational and maintenance maintenance management: Manage building caretakers, service providers and contractors, including security, cleaning engineering and other facilities' suppliers & vendors Manage the Retail Buildings' technical services, which

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Operations Manager

Cape Town City Centre

maintenance of the retail centre.
Ensures operational budget management, mechanical or electrical and management of service providers on site.
Ensures reliable and safe continuous operation in accordance Built Environment experience.

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It Operations Manager

 Cyberpro Consulting

Cape Town City Centre

DevOps 9. Automation Testing 10. IT Project Management 11. Finance, Risk & Compliance 12. Engineering exciting opportunity to join Our Client as an IT Operation Manager, reporting to the Head of Systems and Development The role involves supporting all technology operations, driving service improvements in technology systems workplace modernisation, and technology vendor management. The role is diverse and requires an individual RESPONSIBILITIES: Infrastructure Support Management: · Lead and manage the Infrastructure Support team, providing

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