life cycle. • Good understanding of business functions such as HR, Finance, Marketing etc. • Working culture and vision. • Oversee the daily operational functions of the collection call centres of the company company and collaborate closely with other functional areas to ensure optimal performance i.e. IT, Technology reports to the COO as and when required. • Ensure all call centre performance targets are met by empowering developing, motivating and retaining staff and coordinating reward and incentive schemes. • Attracting and
diverse projects, project planning and project coordination. The Project Manager needs to be able to work procedural improvement. Delivery of projects (including all key milestones) on time, within budget and to agreed
evaluate, and investigate claims received from all sources, contacting, and interviewing relevant persons gathering evidence relative to projects. Analysis of all relevant data, trending, and reporting activities