provide leadership, management, and support to the Operations Teams to ensure the execution of the collection's understanding of collections KPAs and KPIs within an account delinquency life cycle. • Good understanding of Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE • Measure's effectiveness and efficiency of operational processes and find ways to improve processes company culture and vision. • Oversee the daily operational functions of the collection call centres of the
– Bromhof – Gauteng Position Reporting to: Accountability Executive POSITION PURPOSE POSITION DETAILS stakeholders to effectively hold government to account for the improvement of administration, systems knowledge and qualifications. Description KEY ACCOUNTABILITIES POSITION DETAILS OUTPUT 1: PROJECT MANAGEMENT management of good relationships with the company’s operations team Minimum Requirements 4. POSITION INPUTS
– Bromhof – Gauteng Position Reporting to: Accountability Executive Director 2. POSITION PURPOSE The successfully managing a small team. Description KEY ACCOUNTABILITIES OUTPUT 1: INVESTIGATIONS & PROJECT MANAGEMENT feedback and input to the Executive Director of Accountability as to team issues, growth requirements and