Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of
OR
A Grade 12 Certificate/Senior Certificate (Matric/Vocational Certificate) with three years proven
Customer Service Administration Officer to join our client’s Corporate and Financial Services team. The Customer Service Officer role is to to provide the highest possible standard of customer service ensuring communication skills; Administration and Customer Service experience; Highly motivated and able to work autonomously Provide administration, cash handling and customer service duties; Recording and registering of all documents policies and procedures; Provide excellent customer service in both face-to-face situations and on the telephone;
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
The main responsibility of the Service Manager is to proactively develop and manage the workshop business contributing to the profitable growth of Scania. The Service Manager ensures that customers have great confidence the workshop through the provision of excellent service by managing employees and customer relationships Leading and motivating the workshop and service staff and Services Salesman personnel. ▪ Workshop customer met and services are developed to meet the future needs of the customer. ▪ Workshop Service solution
Minimum Requirements: Essential: Grade 12 / Matric Up to 6 months’ retail experience Computer literate from the storeroom, is stored and packed in the correct space timeously Ensure stock on shelves has not neatly presented and visible at all times, with correct labels and pricing Report all price discrepancies from customers are followed up with the customer service out of stock list Ensure all customer stock queries queries are dealt with and resolved Ensure the correct uniform and badge are worn at all times Minimize
Minimum Requirements: Essential: Grade 12 / Matric Up to 6 months’ retail experience Computer literate from the storeroom, is stored and packed in the correct space timeously Ensure stock on shelves has not neatly presented and visible at all times, with correct labels and pricing Report all price discrepancies from customers are followed up with the customer service out of stock list Ensure all customer stock queries queries are dealt with and resolved Ensure the correct uniform and badge are worn at all times Minimize
specifications. • Welding materials using the correct materials to join the metals together. • Checking within the tolerances marked on the blueprints. Matric Trade Test: Welders Class B Welding qualifiation
Clerk to join our team. Duties: ● Ensure all the correct information is captured on the job card before Filling ● Relief Switchboard Minimum Requirements : ● Matric ● Computer Literate – Excel and Pastel ● Creditors
report incidents, analyze data, and recommend corrective actions. Maintaining safety records and documentation Collaborating with management and other departments. Matric National Diploma in Safety Management or higher