team in Johannesburg Responsibilities : Ensure customer satisfaction by correctly addressing the needs faulty SMEG products for internal and external customers. Complete required administration in the service service process by monitoring and resolving open calls and awaiting spares. Repair household appliances through ensure fast, flexible, and expert service to every customer. Provide knowledgeable and courteous repair service to improve business performance and enhance the customer experience. Perform miscellaneous duties as assigned
decision-makers, develop both short-term and long-term customer relationships, and collaboration with the new Researching the market to cleanse and enrich prospective customer data, including points of contact, contact details dates. Appointment setting / diarising for future call backs. Working with the new business team to develop handover and sales process, such as completing customer ‘Account Forms' process prior to handover. Be give up easily. A good telephone manner with high call voume experience. Outstanding communication skills
decision-makers, develop both short-term and long-term customer relationships, and collaboration with the new Researching the market to cleanse and enrich prospective customer data, including points of contact, contact details dates. Appointment setting / diarising for future call backs. Working with the new business team to develop handover and sales process, such as completing customer ‘Account Forms' process prior to handover. Be give up easily. A good telephone manner with high call voume experience. Outstanding communication skills
manner upon their arrival. Manage all incoming calls and inquiries, providing accurate information and
manner upon their arrival. Manage all incoming calls and inquiries, providing accurate information and
housekeeping, • Assist with breakdowns and after hours call outs / standby, • Ensure operation effectiveness
Change Management skills. Attention to detail. Customer Centricity. Ability to analyse documents and make
A customer centric, solution orientated Key Account Manager(Asia Desk) is required for our Head Office
A customer centric, solution orientated Key Account Manager(Asia Desk) is required for our Head Office