Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications, and requests requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating calm when customers are stressed or upset. Computer literacy. Experience working with customer support
Africa. Job Description: Design and implement processes to effectively support In Market and Third Party experience Understanding of both business process management, and mapping methodologies MS Excel skills (intermediate
rental agent you will play a crucial role in the customer service and sales operations of our car rental responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them rental needs. Answering Inquiries: Respond to customer questions about vehicle availability, rental terms and resolve customer complaints or concerns promptly and professionally. Rental Process Taking Reservations: via phone, email, or online booking systems. Processing Rentals: Complete rental agreements, explain
requires an experienced Casual Cashier. Support customer service at point of sale while ensuring a world-class world-class shopping experience. Record customer transactions on the company operating system according skills Strong command of the English language Basic customer service Willing and able to work retail hours Establish a professional relationship with customers Report customer complaints and compliments to the Frontline Supervisor, or store management Adhere to the customer turnover hourly rate Be aware of current sales
transactions at the cash desk, providing excellent customer service, and ensuring accurate cash handling. This role involves managing cash, processing payments, and maintaining records of financial transactions Key Responsibilities: Cash Handling: Receive and process various forms of payments including cash, checks conversions. Customer Service: Greet customers warmly and provide assistance as needed. Answer customer inquiries Resolve customer complaints and issues in a professional and courteous manner. Transaction Processing: Accurately
parts sales with existing and potentially new customers. Assist service technicians to book parts. Key provide timeous feedback on customer requirements Build strong customer relationship Meet monthly parts sales campaigns Processing of parts quotations and sales orders Follow-up and resolve customer parts order order enquiries Provide regular feedback to customers on back orders and stock Monthly parts sales performance communication skills Building Relationships Teamwork Customer service orientation Commercial orientation Plan
contacting and building positive relationships, with customers who have searched or applied for Life Insurance quotation system and proven sales process, you will take the customer through a fact-finding journey, explaining
and provide accurate and creative quotations to customers/agents by discussing client requirements either e-mail advising on suitable options in line with customer requests and striving to exceed expectations. Effective management of booking administration processes including planning and preparation of cost itineraries amendments and cancellations, and adhering to payment processes. Maintain high levels of quality and productivity managing workload and meeting deadlines. Ensure processes are followed to reduce errors and losses and take
promote, and sell products to new and prospective customers. Develop and execute sales strategies to drive organizing daily work schedules to engage potential customers. Keep management informed by submitting detailed prepare reports, and make recommendations to resolve customer complaints. Contribute to team efforts by achieving advertisement, duties may adjust for client needs. Fair process: Fair assessment, only shortlisted candidates contacted contacted due to volume. Privacy: Data processed as per Privacy Policy. By applying, you agree to data
agreements, indemnity forms, POPIA consent, and data processing agreements) and provide timeous feedback to requestor amendments to the group customer credit application by applicable customers in conjunction with business