Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints complaints. Communicating and coordinating with other departments as necessary. Requirements: Grade 12. Previous
amendments to the group customer credit application by applicable customers in conjunction with business business units and Corporate head office legal department and provide timeous feedback to requestor including unit, Procurement Manager and Corporate head office legal department and provide timeous feedback to requestor necessary. Direct liaison with Corporate head office legal department in respect of the above requirements third parties. Liaison with Corporate head office legal department in respect of the above requirements
there may not be a dedicated social media manager. Related and alternate job titles include: social media Hootsuite and TweetDeck Interacting with customers and dealing with customers’ enquiries Developing new social Collaborating with colleagues from across marketing departments to ensure branding is consistent Meeting with information Collaborate with other departments (customer relations, sales etc) to manage reputation, identify marketing channels Positive attitude, detail and customer oriented with good multitasking and organizational
transactions at the cash desk, providing excellent customer service, and ensuring accurate cash handling. conversions. Customer Service: Greet customers warmly and provide assistance as needed. Answer customer inquiries transactions, accounts, and other related services. Resolve customer complaints and issues in a professional Issue receipts, refunds, credits, or change to customers. Maintain records of all transactions and ensure smooth operations. Provide support to other departments as needed. Qualifications: High school diploma
Management, Operations Director and Departmental Heads. Maintaining a data base of possible candidates Placing of internal and external job advertisements. Head hunting of candidates. Submitting a monthly Management pressure. Core Competencies: Communication skills. Customer focus. Team work. Self-development. The post Senior
parts sales with existing and potentially new customers. Assist service technicians to book parts. Key provide timeous feedback on customer requirements Build strong customer relationship Meet monthly parts Follow-up and resolve customer parts order enquiries Provide regular feedback to customers on back orders and achieve individual and team targets Assist service department to identify parts Book parts for service technicians annual wall-to-wall stock take Assist finance department with debtor and vendor queries Regularly attend
service and logistic departments ● Manage the profit expectation of these departments ● Managing and monitor logistics departments ● Ongoing performance management of the service and logistics departments ● You will responsible for all training requirements of your department to ensure we have the best team possible ● Provide control leave for the service and logistics departments ● Maintain a positive and professional attitude attitude within the service and logistics departments Essential ● Must have experience in managing a service
position Monday – Friday between 8.30am and 4.30pm. The head office is based in Cape Town, however you will be responsibilities will include, but not limited to: Customer service Data entry across multiple platforms Answer Administration experience Display professional customer service and communication skills Good attention
record-keeping of all stock coming in and leaving the department. Maintain stock rotation on an inventory based principle. Optimise planning and forecasting of department resources to meet the daily strategic objective replenishment and procurement. Assist with Outbound department planning. Ensure accurate receiving of stock Logistics, Supply Chain, Transport Management or any related field Competencies: Demonstrate a thorough theoretical understanding of all Transport and Logistics and related distribution processes English – Read, write and
out relevant cleaning and/or refuse bin delivery related tasks. These tasks can include any one or more refuse bins at place of delivery. ✓ Ensure that customers sign for the delivery and are issued with a copy public, service users and officials of other departments, ensuring prompt resolution of complaints and and queries. ✓ Report all incidences relating to safety, equipment and injuries to the team leader. ✓ Ensure