Emalahleni store. Customer Facing Tasks: Interact with customers. Answer any questions customers may have. Have the activation element (activity that brings customers to the pop-up). Always keep pop-up clean and tidy Excellent communication and interpersonal skills. Customer-focused mindset with a dedication to providing build and maintain strong relationships with customers. Technical aptitude to understand and effectively working hours when required. Proficiency in MS Office suite. Ability to work independently and achieve
products and/or related services. Personally, contacts and secures new business accounts/customers. Sell products Services & Sales opportunities Build customer relations Administer reports / documents Plan and Schedule Using computer programs & software (4GL) Admin related functions i.e. cash up, invoicing, receiving cash Ability to Handle customers Excellent Telephone skills High Attention to detail Customer / Service orientation initiative Professional presentation of self Market Related and in line with MIBCO minimum salaries where relevant
products and/or related services. Personally, contacts and secures new business accounts/customers. Sell products Services & Sales opportunities Build customer relations Administer reports / documents Plan and Schedule Using computer programs & software (4GL) Admin related functions i.e. cash up, invoicing, receiving cash Ability to Handle customers Excellent Telephone skills High Attention to detail Customer / Service orientation initiative Professional presentation of self Market Related and in line with MIBCO minimum salaries where relevant
contact
Maintain and develop relationship with customers by providing support, information, and guidance
Recommending solutions
Visiting and quoting customers
Following up on quotation
Prepare standards
Invoicing customers and order stock to complete customer back orders
Doing deliveries needed
Following up on customer back orders
Completing customer planning and visits.
Doing cold calls to expand customer base
Arranging and doing demos on welding machines
companies. The role is about championing our valued customers to achieve their lifetime goals by identifying training for first 3 months Support with industry related qualifications Access to Medical Aid, Retirement paid to qualifying advisers of up to R75k Upmarket office space and facilities provided at no cost Full access sales of products and services with existing customers Work mainly on own leads
expected to serve customers in a friendly and helpful manner and ensure that all customers are greeted, approached COMPETENCIES
CUSTOMER SERVICE
BEHAVIOURAL COMPETEN
portfolio of major customers, focusing on the mining sector, preferably have own mining customer database Operate all matters specific to customers Gain a thorough understanding of customer needs to ensure the development development of new customers as well as the growth of existing customers Ensure the proposal of solutions solutions and products that will address these customer needs and that once agreed upon, solutions are rendered that customers expectations are managed in terms of large stock orders Ensure that all customer problems
portfolio of major customers, focusing on the mining sector, preferably have own mining customer database Operate all matters specific to customers Gain a thorough understanding of customer needs to ensure the development development of new customers as well as the growth of existing customers Ensure the proposal of solutions solutions and products that will address these customer needs and that once agreed upon, solutions are rendered that customers expectations are managed in terms of large stock orders Ensure that all customer problems
initiatives
INVENTORY
CUSTOMER SERVICE
Emalahleni store. Customer Facing Tasks: Interact with customers. Answer any questions customers may have. Have the activation element (activity that brings customers to the pop-up). Always keep pop-up clean and tidy Excellent communication and interpersonal skills. Customer-focused mindset with a dedication to providing build and maintain strong relationships with customers. Technical aptitude to understand and effectively working hours when required. Proficiency in MS Office suite. Ability to work independently and achieve