the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will overseeing and optimizing customer support operations, contributing to a positive customer experience and the development Technology management Analyse customer feedback Escalation management Resource planning Reporting
Job: To provide administrative services to the department and our customers Administration: •Repair book book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair completion process. •Customer negligence process •Ensure stock takes are managed and prepared within the payroll on time. •Ensure constant follow up on customer quotations. •Monitor quotation - RNR after 7 days housekeeping. Monitor Customer Care/ Adhering to CPA procedures. •Continuous customer update and feedback
operation, associated resources and assets of a Fitment Centre by implementing and deliberately driving company maintaining a customer base, managing expenses, effective stock control, effective cash management and strict performance management, healthy discipline and KPI tracking. Ensure and deliberately manage excellent customer customer service by empowering all staff through effective communication, understanding of cause and Scores (NPS) are achieved. Enforce and effectively manage compliance to standard business practices and procedures
quality of our product and our commitment to customer service and we are looking for three new agents to team. The role requires that you respond to our customers in a courteous, proactive, and professional manner e-mail-based contact centre. Great attention to detail. The post Customer Service – UK Work From Home
5 years recent experience as a Dealership Service Manager within the Automotive Industry
Job: To provide administrative services to the department and our customers Administration: •Repair book book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair completion process. •Customer negligence process •Ensure stock takes are managed and prepared within the payroll on time. •Ensure constant follow up on customer quotations. •Monitor quotation - RNR after 7 days housekeeping. Monitor Customer Care/ Adhering to CPA procedures. •Continuous customer update and feedback
actively seeking a passionate and experienced Customer Support Specialist who is eager to ensure an exceptional of a Customer Support Agent for BetBus, your primary duty involves delivering exceptional service to our our customers. You will work closely with your team to consistently ensure the highest service standards standards. Responsibilities: Address customer queries and problems across various channels, providing efficient efficient and effective solutions. Update customer account/details with necessary information when needed
differently, act boldly and do what's right for our customers, our co-workers, our partners and our planet. Agriscience has an exciting opportunity for a Customer Technical Specialist to support our business in conversation about the future of agriculture. As Customer Technical Specialist you will serves as the interface experienced hires, and experienced territory managers in Crop Protection. Support local sales team with guidance. Strong organizational, planning, and time management skills. Strong computer skills; PowerPoint, Word
the Service Helpdesk. The Service Helpdesk Operator is one of the core functions of the Service Department Department where customer relationships are built and maintained. Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers to customer. Loading of calls and monitoring Workwide Allocating breakdown calls to technicians. Constant customer communication and feedback Invoicing of breakdown calls. Keep customer complaints register up to date for ISO. Send out customer surveys. Assists
have a minimum of 2 years recent experience as a Service Advisor within the Automotive Industry