customers to obtain support, be this via a customer dedicated Service Desk or the Shared Service Desks. The ideal
Cape Town Area. Leading Client in the Technology Industry requires a Support Engineer to provide 2nd line support within the server management, end user computing layer and support layer. Assist with escalations from 1st line support engineers Provide 2nd line data centre support at the server infra
appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career development