Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform qualification 6 years working experience in IT Service management Strong technical knowledge in ITSM tools administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like maintaining and continuous improvement of IT Service Management processes and practices. Extensive ServiceNow
qualification
Our client requires the services of an Operations Engineer (Advanced) Midrand/Menlyn/Rosslyn/Home Office Systems or equivalent qualification. Fluent in English including Business reading and writing and presentation Model (AWM) Charter ADVANTAGEOUS SKILLS Fluent in English including Business reading and writing. German and visualise data sets. (Excel, Power-BI, etc.) Service Now (SNOW) understanding Ability to collaborate collaborate with a variety of stakeholders & customers at different organisational levels. Ability to work
Applicants must be well spoken and fluent in English. Will consider individuals with a loyal working pressure and who can lead a team. Must have strong customer relations, staff management and training skills
responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting and providing support Executing the required changes through configuration Executing the analysis and resolution
responsibility for closing the same within defined SLAs (Service Level Agreements)
that customers are invoiced accordingly. Summarize Footcounter Cloud Fees and ensure that customers are Debtors Age Analysis and follow ups with Annie Customer Journals Forex: Buying / Managing Forex for international Compare Courier Guy charges with courier charged to customers Salaries Calculate Commission payable to sales Letter of Good Standing Languages: Afrikaans and English Qualification: Preferable BComm Accounting Degree
SQL)
VAT/PAYE/SDL/UIF Excellent communication skills in English and Afrikaans MS Office – Word, Excel Tertiary
experience (POSTGRES, SQL)