member companies, chosen for the products and services they offer. This fosters collaboration to drive your business. Members share a common ethos of customer commitment, fairness and excellence, which act Branding Serving as the 1st point of contact for customers seeking technical assistance on the phone or email processes Administrative Process Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career development support. Interact with internal and external customers. Provide data and reporting of trends to the team improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and items in a timely manner. Deliver highly positive service experiences consistent with our key performance
Job Description: Role: Customer Service Superstar As a member of our highly skilled and motivated team voice of our customers, identifying their needs and delivering a market-leading customer service experience resolving their issues, offering new products and services, and ensuring they always feel valued. Professional Grade 12 (Matric) Experience: 12 - 24 months customer service experience within a Call Center environment Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions
a knack for sales? We're on the hunt for a Customer Service Advisor to join our team at one of the largest cellular networks. You'll be the superhero our customers need, answering their questions, recommending and providing information about our top-notch services. Your mission, should you choose to accept it it, involves taking inbound calls from our customers, dealing with everything from billing inquiries to If you're customer-focused, tech-savvy, and have a knack for sales through customer service, this role
Customer Service, Receptionist, Century City, Cape Town. Company Name: Live Wire. Experienced (min 5 5 years) Customer Service / Receptionist & QuickBooks Online invoicing Position for. Must be Bilingual organized to maintain high standards of customer service and manage 4 service teams. Hours: 7.30 am to 4.30 pm
URGENT: Customer Service Executives needed in Cape Town:
Basic Function:
The Advocate basic administrative / clerical / operational / customer support/computational tasks. Typically works on health insurance or similar industry
-Must have
The Customer Service Representative (Sales Support) will play a crucial role in assisting our International
providing top-notch support to our international customers. The ideal candidate will possess
strong
/>strong English communication skills, a customer-centric attitude, and the ability to handle
multiple
professionally to customer inquiries via phone, email, and live chat.
- Assist customers with product
quotes, processing orders,
and managing customer accounts.
- Coordinate with other departments
As the Customer Service Manager, you will play a vital role in upholding our brand's reputation by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi as all other correspondence on claims Focus on Customer Satisfaction, rapport building, effective communication