Wealth Planning Becoming a Wealth Planner at EQ-FIN will give you the opportunity to partner with your
Permanent job opportunities available for recent graduates to join an innovative and fast-growing insurance company based in Bryanston. We seek to employ individuals with good communication and interpersonal skills, good problem solving and analytical skills, ability to learn quickly and work well i
Wealth Planning Becoming a Wealth Planner at EQ-FIN will give you the opportunity to partner with your
Permanent job opportunities available for recent graduates to join an innovative and fast-growing insurance company based in Bryanston. We seek to employ individuals with good communication and interpersonal skills, good problem solving and analytical skills, ability to learn quickly and work well i
e-mail, chat Creating documentation and delivering customer and staff training where required Hybrid role (night shift), potential for limited travel to customer sites Covering support hours on both day and night exclusive to: Deliver a first-class service to our customers Answer questions and troubleshoot issues quickly high-quality updates to customers on a regular basis. Correctly set the customers' expectations. Deliver company Proactively design and implement solutions to improve customer experience Mentor and provide feedback
tools Take a leading role in detailed costing of solutions and financial modelling in developing the deal client; especially for complex and MV integrated solutions Preparation of tender and proposal documents Attending understanding of customer needs and monitor their preferences Resolve escalated customer issues and customer complaints technical product support Resolve and respond to customer issues and inquiries Train, guide and mentor junior/fellow
experience across all touchpoints, for all kinds of customer interactions, transactions and engagements. • opportunities for improvement and ensure that gaps in the customer experience- irrespective of where they occur in their requirements and recommend processes and solutions to meet their needs and achieve objectives. • management, or in a related field preferred. • Customer Experience Certification • At least 6 years’ professional professional experience in CX platforms and solutions in a financial services environment. • Pension
adeptly resolving issues and proffering innovative solutions to routine challenges they encounter. Proficient organization's personnel. • Swiftly addressing customer grievances to uphold trust. • Identify high-value
adeptly resolving issues and proffering innovative solutions to routine challenges they encounter. Proficient organization's personnel. • Swiftly addressing customer grievances to uphold trust. • Identify high-value
events and exhibitions: Networking with potential customers and industry professionals, showcasing our products