Oversee and ensure the bellow is followed. Generating Job Cards (Local / Export /Distributors) Generating Quotations (Local / Export / Distributors) Generating Sales orders (Local / Export / Distributors Generating costing sheets (Local / Export / Distributors) Calculating freight costs (Local / Exp
Visit customer sites and inspect machines; Managing technicians; To manage contract costs; Discuss contract technicians' reports and quote customers; Manage and inspect technicians' vans for stock; To lead the contracts
training, support, assistance to customers, field service technicians and workshop staff in the region to sites within the region to support customers & technicians with repair and quality assessments Travels assistance Attend to incoming requests from customers and technicians in a courteous manner Decide on the most Perform post resolution follow ups with customer and technicians Fault analysis Analyze and identify faults
training, support, assistance to customers, field service technicians and workshop staff in the region to sites within the region to support customers & technicians with repair and quality assessments Travels assistance Attend to incoming requests from customers and technicians in a courteous manner Decide on the most Perform post resolution follow ups with customer and technicians Fault analysis Analyze and identify faults
training, support, assistance to customers, field service technicians and workshop staff in the region to sites within the region to support customers & technicians with repair and quality assessments
Fault
appointments for technicians based on customer needs and technician availability.
checks on stocks Allocating stock to customers and technicians Ensuring all customers orders are sent
service desk's productivity and customer service - Monitor's technician daily productivity report - Responsible
appointments for technicians based on customer needs and technician availability. Communicate with customers
to our valued customers.
Requirements: