advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding Finance, Marketing etc. • Working knowledge of data analysis and performance/operations metrics. YOUR daily operational functions of the collection call centres of the company and collaborate closely with ensure optimal performance i.e. IT, Technology, Data Analytics, Campaign Strategy, Client Services, Finance
evidence relative to projects. Analysis of all relevant data, trending, and reporting activities on projects provide are effectively. protected. Analyse relevant data and review evidence gathered. Provide expert input project management system, ProofHub. Compilation of data and evidence gathered into comprehensive and concise
skills in building the case for change, drawing on data and analytical techniques and communicating this