To lead a team of professional staff to ensure the management of financial and clinical risks through procedures. Accountabilities Compliance and Risk Management: Defined legal, statutory and regulatory compliance maintained at the required standards for the team Implemented team operational risk and governance structures address issues, when necessary Financial Management: Manage expenses and costs and identify cost saving targets Operating Model: Implement team operational plans and manage that the defined delivery objectives
performing analytical tasks as assigned to shift team as per relevant Guidelines and Standard Operating
Call Centre Team Leader, Illovo - Johannesburg
Market
ible for managing the call centre sales team who process Inbound calls.
Help the team to achieve
experience in a similar role
Previous experience managing call centre staff
Call Centre Knowledge
performance and motivate the team on a daily
Manage the sales management systems, structures, technology
assesses and appoint sales and admin staff
Manage and development departmental staff
Salary:
looking for a Laboratory Team Leader who will be part of an effective team that interacts with multifaced Including, but not limited to Quality Control, Sample Management, Lab Compliance and Lab Services. This position quality control, in accordance with the Quality Management System, by performing analytical services in incumbent will also be responsible for site management of the shift team to ensure efficient and effective operations performing analytical tasks as assigned to shift team as per relevant Guidelines and Standard Operating
looking for a Laboratory Team Leader who will be part of an effective team that interacts with multifaced Including, but not limited to Quality Control, Sample Management, Lab Compliance and Lab Services. This position quality control, in accordance with the Quality Management System, by performing analytical services in incumbent will also be responsible for site management of the shift team to ensure efficient and effective operations performing analytical tasks as assigned to shift team as per relevant Guidelines and Standard Operating
Job Title : Telesales Team Leader. Division : Shatterprufe ARG. Area : Bedfordview, Gauteng. Main job job purpose: To manage the telesales department to ensure that all orders are correctly processed, queries revenue through excellent customer service and management of the sales process within the telesales department is available and well-coordinated for the Sales Team to use as required to support the drive to increase resolved in a professional and timely manner by the team to ensure customer satisfaction so that sales targets
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will testing new functionality affecting fraud operations Manage employees by ensuring continuous communication of systems Manage escalations (high risk / significant incidents) Monitor the Case Management System Ensure Ensure that team members complete mandatory training on systems and processes Ensure that bank guidelines
About our Client: Our client, a seasoned leader in financial wellness programs, specialises in empowering empowering employees with effective money management skills. Research highlights the alarming impact of financial midday (if required) About the role: Join as a Team Leader, where your expertise in call centre operations customer service, financial coaching, and debt management is crucial. You'll lead by example, ensuring quality control in telesales, coaching team members, and managing customer interactions. Experience in
The Laboratory Team Leader position will be part of an effective team that interacts with multifaced including, but not limited to Quality Control, Sample Management, Lab Compliance and Lab Services. This position quality control, in accordance with the Quality Management System, by performing analytical services in incumbent will also be responsible for site management of the shift team to ensure efficient and effective operations performing analytical tasks as assigned to shift team as per relevant Guidelines and Standard Operating
Job Title : Telesales Team Leader. Division : Shatterprufe ARG. Area : Bedfordview, Gauteng. Main job job purpose: To manage the telesales department to ensure that all orders are correctly processed, queries revenue through excellent customer service and management of the sales process within the telesales department is available and well-coordinated for the Sales Team to use as required to support the drive to increase resolved in a professional and timely manner by the team to ensure customer satisfaction so that sales targets