Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints complaints. Communicating and coordinating with other departments as necessary. Requirements: Grade 12. Previous
Service Manager needed. ● Monitor and manage the performance of the service and logistic departments these departments ● Managing and monitor the petrol usage of the service and logistics departments ● Ongoing Ongoing performance management of the service and logistics departments ● You will be responsible for all all training requirements of your department to ensure we have the best team possible ● Provide technical monitor and control leave for the service and logistics departments ● Maintain a positive and professional
sales with existing and potentially new customers. Assist service technicians to book parts. Key Performance provide timeous feedback on customer requirements Build strong customer relationship Meet monthly parts Follow-up and resolve customer parts order enquiries Provide regular feedback to customers on back orders and team targets Assist service department to identify parts Book parts for service technicians Assist with annual wall-to-wall stock take Assist finance department with debtor and vendor queries Regularly attend
the human resource department and to facilitate the delivery of value-added services to management and experience with HR metrics Thorough knowledge of labour legislation. Full understanding of all HR functions work with the business and to deliver seamless service. Building trusted relationships with senior stakeholders HR guidance Analyse trends and metrics of the department Resolve complex employee relations issues and
transactions at the cash desk, providing excellent customer service, and ensuring accurate cash handling. This conversions. Customer Service: Greet customers warmly and provide assistance as needed. Answer customer inquiries transactions, accounts, and other related services. Resolve customer complaints and issues in a professional Issue receipts, refunds, credits, or change to customers. Maintain records of all transactions and ensure smooth operations. Provide support to other departments as needed. Qualifications: High school diploma
images for use on social media Promoting products, services and content over social media, in a way that is Hootsuite and TweetDeck Interacting with customers and dealing with customers’ enquiries Developing new social Collaborating with colleagues from across marketing departments to ensure branding is consistent Meeting with the information Collaborate with other departments (customer relations, sales etc) to manage reputation marketing channels Positive attitude, detail and customer oriented with good multitasking and organizational
amendments to the group customer credit application by applicable customers in conjunction with business business units and Corporate head office legal department and provide timeous feedback to requestor including Procurement Manager and Corporate head office legal department and provide timeous feedback to requestor including Direct liaison with Corporate head office legal department in respect of the above requirements, as necessary parties. Liaison with Corporate head office legal department in respect of the above requirements, as necessary
business relationships with current customers and prospective customers in the assigned territory/market generate new business for the organization’s products/services. Makes telephone calls and in-person visits and existing and prospective customers. Researches sources for developing prospective customers and for information for current and prospective customers. Expedites the resolution of customer problems and complaints. Coordinates management, accounting, logistics and technical service groups. Analyzes the territory/market’s potential
accordingly. ✓ Distribute bags to consumers according to services; ✓ Collect refuse bags and place them on the trolley refuse bins at place of delivery. ✓ Ensure that customers sign for the delivery and are issued with a copy with members of the public, service users and officials of other departments, ensuring prompt resolution
agent you will play a crucial role in the customer service and sales operations of our car rental company responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them rental needs. Answering Inquiries: Respond to customer questions about vehicle availability, rental terms policies. Resolving Issues: Address and resolve customer complaints or concerns promptly and professionally agreements, explain terms and conditions, and ensure customers understand their responsibilities. Vehicle Inspections: