Position Reporting to: Accountability Executive Director 2. POSITION PURPOSE The holder of this position Provide regular feedback and input to the Executive Director of Accountability as to team issues, growth requirements
provide leadership, management, and support to the Operations Teams to ensure the execution of the collection's Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE • Measure's effectiveness and efficiency of operational processes and find ways to improve processes company culture and vision. • Oversee the daily operational functions of the collection call centres of the developing an operational team to achieve desired results and set targets. • Operational planning &
management of good relationships with the company’s operations team Minimum Requirements 4. POSITION INPUTS