Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Leading Project Finance Advisory Firm is seeking a Head of Advisory with 10 Years of experience to join
Robert Walters South Africa What you'll do: As the Head of Finance - Supply Chain, you will play a pivotal performance What you bring: The ideal candidate for this Head of Finance - Supply Chain role brings a wealth of controlling budgets. CA (SA) / CIMA Experience as a Head of Business Control/Finance, with strong supply
on current performance where necessary
Reference: NFP014492-AND-1 Join Us as Head of BI Spearhead data analysis, visualization, and decision-making
Key Responsibilities:
Data Quality Management:
Develop and implement a data quality framework with standards and processes to ensure the accuracy, completeness, and consistency of data within Global Markets.
Establish data quality standards, met
gaming solutions, is seeking a dynamic and strategic Head of Finance to join their innovative team.
Renowned
compliance function of the financial department. The Head of Finance must have a combination of financial
management consulting firm is looking to hire a Head of M&A. Job & Company Description: Founded chip trade clients and private equity houses. As head of M&A, you will assist in driving and managing