Purpose of the position:
We are looking to hire a Head of IT Service Management (ITSM) who will be responsible for leading and managing the IT service management functions within the organization. This role involves overseeing the design, implementation, and maintenance of IT service management framework
KEY RESPONSIBILITIES: Responsible for all SKA-Mid systems engineering elements of design and development through to integration, test & verification. Co-ordinate all the systems engineering activities and interfaces across all the SKA-Mid elements, ensuring compliance with requirements. Lead the
As the Customer Service Manager, you will play a vital role in upholding our brand's reputation for excellence by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel environment.
Duties and responsibili