large call centre at a debt collection company or financial services. • 5 years proven experience as Collections etc. • Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY and procedures. • Set comprehensive goals for performance and growth. • Measure's effectiveness and efficiency policies and procedures that promotes collection performance company culture and vision. • Oversee the daily with other functional areas to ensure optimal performance i.e. IT, Technology, Data Analytics, Campaign
in a leadership position. Proven experience in financial management Degree in a business, finance or related project management skills. A sound understanding of financial management principles. Proficiency in relevant wide range of stakeholders. Leadership skills Financial report analysis skills Critical thinking, decision
effective management of the team. Conduct regular performance management reviews of the team reporting into