member satisfaction.
Key Performance
control Experience
German Speaking advantage (not a pre-requisite) GROUP IT experience advantage (not a pre-requisite) Advanced non-technical colleagues / users. ROLE: Consulting on the GROUP IT architecture processes with the focus on Technical Monitoring and reporting of TLM activities in the Group. Interfacing with other experts with regards to Emergency Management when required. Engaging with GROUP Dev/Ops Teams (Infrastructure and Applications)
solution Support and error analysis during overall GROUP test cycles and rollouts Quality checks in regards regards of development across all teams (GROUP ZA, GROUP Germany, 3rd party supplier) Operations (2nd and
strong customer relations, staff management and training skills. Salary 25 – 30K gross. Only serious managers
tool. Ability and willingness to coach and give training to users when required. Excellent written, verbal
Change Enablement module Capable of providing training as a subject matter expert (SME) and provide input
objects Preparing User manuals and conducting training to business process owners Go-live preparation
objects
Enablement module