friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on Duties: Welcome and greet guests. Answer and direct incoming calls. Inform guests of hotel rates and services confirm reservations for guests. Register and check guests in. Confirm relevant guest information. Requirements:
massage services to guests using props and/or products. Provide body treatments to guests using body scrubs scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard
daily basis to ensure great service and exceed guests’ expectations. You will excel in this role if you serving guests with the willingness to go the extra mile Duties & Responsibilities • Assist guests with etc. • Interacting with guests while assisting with luggage • Parking guests’ cars • Perform fundamental interpersonal skills to be able to interact with guests • Efficient complaint handling • Be Flexible in
experience Duties: Creative planning and designing of guest itineraries or out of the box planning and designing services ensuring the best possible experience for the guests. Skills required: Understanding of travel industry agents and guests Problem-solving skills Experiential creativity (crafting the ultimate guest experiences)
continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards standards set by the company assuring 100% guest satisfaction. Needed Skills and attributes: Matric Relevant
Responsibilities: Provide impeccable customer service to all guests, ensuring a memorable dining experience Accurately organization of the dining area at all times Address guest inquiries and resolve complaints with utmost professionalism
departments – i.e. Stock Tanks, Spotting Room, Guest Laundry, Garments & Hospitality. Weekly stock standard / required alkalinities must be reported. Guest Laundry / Smaller Washer Extractors – Flow Rates
the primary contact for consultants, assisting guests with reservations and special requests. Your diverse