friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on Duties: Welcome and greet guests. Answer and direct incoming calls. Inform guests of hotel rates and services confirm reservations for guests. Register and check guests in. Confirm relevant guest information. Requirements:
daily basis to ensure great service and exceed guests’ expectations. You will excel in this role if you serving guests with the willingness to go the extra mile Duties & Responsibilities • Assist guests with etc. • Interacting with guests while assisting with luggage • Parking guests’ cars • Perform fundamental interpersonal skills to be able to interact with guests • Efficient complaint handling • Be Flexible in
continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards standards set by the company assuring 100% guest satisfaction. Needed Skills and attributes: Matric Relevant
legal matters relating to the Company, Trusts, its Guests, Tenants, Suppliers and Provident Fund. To draft