Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in a relevant
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
stable and reliable client experience possible. Call Centre Sales experience preferably Financial Sector speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
Leading Project Finance Advisory Firm is seeking a Head of Advisory with 10 Years of experience to join
Robert Walters South Africa What you'll do: As the Head of Finance - Supply Chain, you will play a pivotal of our client's operations. You will be instrumental in supporting the senior operations team in defining learning within your team. Lead the financial operations within a multinational environment Provide strategic and monthly closing for the operations functions Ensure accurate operations costs allocation by product and customer Produce key variance analysis for operations costs at closing and Rolling Forecast Ensure
on current performance where necessary
Reference: NFP014492-AND-1 Join Us as Head of BI Spearhead data analysis, visualization, and decision-making decision-making in debt collections, recoveries, and BPO operations. Bring your 10 years of experience and managerial
and other African countries where Global Markets operates.
Stay updated on changes to data legislations
collect, manage, and maintain data required for operational management of regulatory controls, as well as
gaming solutions, is seeking a dynamic and strategic Head of Finance to join their innovative team.
Renowned
compliance function of the financial department. The Head of Finance must have a combination of financial
management consulting firm is looking to hire a Head of M&A. Job & Company Description: Founded chip trade clients and private equity houses. As head of M&A, you will assist in driving and managing