Knowledge of ITSM Solutions – specifically BMC Remedy Ticketing tool. Ability and willingness to coach
i>Knowledge of ITSM Solutions specifically BMC Remedy Ticketing tool.
(ITSM) platforms and solutions like ServiceNow, BMC Remedy Helix. Proficient in implement, maintaining and
(ITSM) platforms and solutions like ServiceNow, BMC Remedy Helix.