role of the Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant is to provide superb customer software systems. A Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will build and open support technical issue. A Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will initiate troubleshooting support calls, a Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will be expected to create