Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support
We seek to employ the service of an experienced Receptionist who will be responsible for providing a efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction direct incoming calls. Inform guests of hotel rates and services. Make and confirm reservations for guests telephone manner Good team working skills. The post Hotel Receptionist appeared first on freerecruit.co.za
opportunity for a seasoned Hotel operator as General Manger for their hotel which combines the comfort comfort and class of high end city hotels and vacation destinations. Both business travellers and families improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction Matric Relevant Tertiary education Experience as a Hotel General Manager in Africa (2) years Good track record
various tasks on a daily basis to ensure great service and exceed guests’ expectations. You will excel reception • Upselling of other facilities and services including our affiliates Desired Experience & to stand all day Market related Salary The post Hotel Porter Durban appeared first on freerecruit.co.za
Service Manager needed. ● Monitor and manage the performance of the service and logistic departments usage of the service and logistics departments ● Ongoing performance management of the service and logistics expected to monitor and control leave for the service and logistics departments ● Maintain a positive within the service and logistics departments Essential ● Must have experience in managing a service division Goal Oriented and able to meet deadlines The post Service Manager needed appeared first on freerecruit.co
Duties: Calling on Chefs, Catering Managers and Hotel Managers Upsell and understand the client’s requirements grow client relationships Provide exceptional service and follow through on orders and deliveries Requirements: and driver’s Licence ● Calling on our existing customer base and searching new business ● Highly energetic
business relationships with current customers and prospective customers in the assigned territory/market generate new business for the organization’s products/services. Makes telephone calls and in-person visits and existing and prospective customers. Researches sources for developing prospective customers and for information for current and prospective customers. Expedites the resolution of customer problems and complaints. Coordinates management, accounting, logistics and technical service groups. Analyzes the territory/market’s potential
agent you will play a crucial role in the customer service and sales operations of our car rental company responsibilities typically include: Customer Service: Greeting Customers: Welcome customers warmly and assist them rental needs. Answering Inquiries: Respond to customer questions about vehicle availability, rental terms policies. Resolving Issues: Address and resolve customer complaints or concerns promptly and professionally agreements, explain terms and conditions, and ensure customers understand their responsibilities. Vehicle Inspections:
sales with existing and potentially new customers. Assist service technicians to book parts. Key Performance provide timeous feedback on customer requirements Build strong customer relationship Meet monthly parts Follow-up and resolve customer parts order enquiries Provide regular feedback to customers on back orders and team targets Assist service department to identify parts Book parts for service technicians Assist with communication skills Building Relationships Teamwork Customer service orientation Commercial orientation Plan, organise
experience in retail and customer service. Responsibilities: Greet customers. Answer customer’s questions. Look Look for stock requested by customers. Keep the stock room organized. Pack shelves neatly. Create attractive Elevate any customer concerns to the manager. Requirements: Excellent customer service skills. Friendly to remain calm and professional with difficult customers. Ability to work well in a team. Market-related