adhered to Experience in the Inbound Tourism sector, preferably for a DMC/Inbound Tour operator and B2B – B2C experience with inbound will also be considered. Minimum 2 years within a inbound tour operator environment
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint.
company based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing years of experience in managing sales in a corporate call centre setting Ability to set sales targets and
company based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing years of experience in managing sales in a corporate call centre setting Ability to set sales targets and
opportunity for you!
Position Available: Inbound Client Contact Centre and Correspondence Administrator
inbound calls and web touchpoints to deliver exceptional service
perfect opportunity for you Position Available: Inbound Client Contact Centre and Correspondence Administrator with our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers into the Client Services inbound telephone queue and tackle a minimum of 30 calls per day like a champion seamless management reporting. Strive for zero lost calls – you're the superhero our clients can rely on Update
perfect opportunity for you Position Available: Inbound Client Contact Centre and Correspondence Administrator with our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers into the Client Services inbound telephone queue and tackle a minimum of 30 calls per day like a champion seamless management reporting. Strive for zero lost calls – you're the superhero our clients can rely on Update
be responsible for managing inbound and outbound calls, directing calls to the appropriate departments
Responsibilities:
Answering and directing incoming calls in a professional manner
Taking messages and
through Prospecting and Cold Calling Activities
and qualification of all leads from all sources (inbound + outbound from all activities including SDRs own qualification