Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and s
Call Centre Team Leader, Illovo - Johannesburg
Market Related plus commission
Responsible for managing the call centre sales team who process Inbound calls.
Help the team to achieve weekly and monthly sales budget/s set fo
clients, whilst achieving targets in an inbound and outbound call centre environment. Key Responsibilities
The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven.
The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Support the Financial Advisors and provide them with detailed information regarding their clients' portfolios Managing the support Centre, in terms of mon
The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The C