you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
global packaging company is looking for a Customer Service Representative with experience in packaging to deliver on company sales budget in line with customer requirements & forecasts. This is an EE position relationship with set customers to ensure company is offering a high level of service in line with agreed contacts within set customer-base. Review company sales against budget set for customers to ensure the company Perform cross-selling activities to existing customers to assist with sales performance & achieving
Local branch is looking for an exprienced Customer service officer to join us in our Durban Branch.Ensure base and giving excellent sales service Implement a customer service policy for the organization. Ensure Ensure efficient and prompt handling of all Customers' inquiries / complaints whether relayed by phone and manage all customer service representatives. Ensure Implemented customer-service standards are followed; promptly to customer inquiries; and resolve problems and complaints; Keep detailed records of customer interactions
Natal. A Customer Support Position has become available within the Support Centre, to ensure customer service successful candidate will be responsible for ensuring customer queries are resolved timeously and to a high degree multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part verbal communication skills. Provide sound customer service within a technical product environment. Excellent Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving
including marketing, sales, compliance, and customer service You have experience working with annuity-based are met. You have a customer-focused mindset . You will need to understand customer needs and preferences if you have experience working with App based services and have a system integration orientation. Your 5 years in a similar role within the financial services / insurance sector Microsoft Suite proficiency
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
and invoices as well as having to liaise with customers and internal staff to ensure that orders and deliveries capturing invoices and orders and having liaised with customers is essential for the role. Previous experience company is happy to look at any internal sales/customer services experience working within any industry. Previous candidate will be responsible for: Liaising with customers telephonically with regards to their chemical closely with sales staff and management regarding customer queries and deliveries of product. Liaising with
We're URGENTLY seeking for Customer Service Consultants - 1 weeks & 1 Month Contract - Various Towns KZN to start immediately , within an Financial Services Branch. MUST be from these Towns Port Shepstone online portals Customer Service Matric / Grade 12 6 - 12 Months face - to - Face Customer Service experience
you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
capturing invoices and orders and having liaised with customers is essential for the role.