Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience the Operations centre Training and leading the Operations team Overseeing the Inbound, Outbound, Electronic Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience
Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation Computer Literate. Saturdays may apply depending on sales targets. Skills and Competencies: Interpersonal
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience the Operations centre Training and leading the Operations team Overseeing the Inbound, Outbound, Electronic Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
budgets
line with budgets Warehouse management Manage inbound supply processes at receiving stores Manage supply
parties i.e. Travellers, Suppliers, Agent partners, Sales Support Team, Line Mangers and Managing Director Performance Areas To create and maintain profitable sales. Communicate accurate product knowledge and information and tracking techniques to close every potential sale or enquiry. Ensure correctness of costs, margins regularly with sales reps (domestic and international), work together to close sales. Competent in the adhered to Experience in the Inbound Tourism sector, preferably for a DMC/Inbound Tour operator and B2B –