JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
RESPONSIBILITIES Basic Function Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable them to improve their performance Provide inputs on process and system to the team Meeting t
RESPONSIBILITIES Basic Function Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency Providing coaching and feedback to team members to enable them to improve their performance Provide inputs on process and system to the team Meeting t
JOB DESCRIPTION Essential Functions Meeting the SLA Targets Team management and Transaction/Call Monitoring Productivity Improvement and Employee engagement Client interaction, if required at supervisory level Ensure compliance with internal policies and procedures, external regulations and informat
JOB DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s. Monitor, coach, and mentor trainers to help develop the required skill sets Develop training materials, activities, and
JOB DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s. Monitor, coach, and mentor trainers to help develop the required skill sets Develop training materials, activities, and