Exceptional client relations – Internal and external ● Skills development ● Good Management Skills ● Goal
RESPONSIBILITIES: ● Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of app
Communicate regularly with internal teams, such as sales, marketing, and product development, to share insights
The primary responsibility of this role is to plan, manage and administer the acquisition, development and maintenance of hardware, software, and systems to ensure that the infrastructure for the group companies is continuously improved to serve its employees and clients effectively. Management of t