required to achieve and exceed the client and internal collections targets. QUALIFICATION AND EXPERIENCE efficiency, sales and quality. • Managing the assigned call centre operation efficiently and effectively developing, motivating and retaining staff and coordinating reward and incentive schemes. • Attracting and Ensuring the delivery of high-quality service to all internal and external stakeholders. • Managing risk within efficiency, sales and quality. • Managing the assigned call centre operation efficiently and effectively
diverse projects, project planning and project coordination. The Project Manager needs to be able to work TEAM MANAGEMENT Support, guide, and supervise the assigned support team. Understanding and management of