and support layer. Assist with escalations from 1st line support engineers Provide 2nd line data centre
IPs);
NAT and Port Forwarding /Open Ports;
1st Line IPPBX and PBX, Hosted PBX configurations, IP Number
dynamic and rewarding position. Responsibilities: 1st Line Support: Provide support through email, phone
issues, acting as an escalation point for 1st & 2nd Line Engineers
aspects of the business. Job Role: Provide 1st to 3rd line support via email, phone, and remote support
Job Role: